1. Introduction & Overview

Marshall Chemtech ("Company", "we", "us", or "our"), an MSME-certified enterprise operating from Jodhpur, Rajasthan, respects your privacy and is committed to protecting the personal data of our client institutions, medical professionals, research personnel, and web visitors. This Privacy Policy details how we collect, process, store, and safeguard data when you interact with our website, request equipment quotations, register for product catalog downloads, or engage in B2B procurement transactions.

2. Information We Collect

We collect information directly provided by you during interaction with our order desks, forms, and digital catalogs:

• Identity & Institutional Information: Full name, professional designation, institutional/firm name, laboratory affiliation, and GSTIN (for tax invoicing).
• Contact Details: Official corporate email address, telephone/mobile number, WhatsApp contact details, and physical billing/delivery address across Rajasthan and India.
• Procurement Specs & Inquiries: Equipment specifications, product catalog interest, target order volumes, and custom B2B inquiry messages.
• Recruitment Data: Resumes/CVs, educational credentials, work experience, and cover letters submitted for employment or distributorship roles.
• Technical Data & Cookies: IP address, browser type, device information, operating system, and page navigation metrics captured automatically via standard web analytics.

3. How Information Is Used

All collected data is strictly utilized for legitimate business fulfillment, regulatory compliance, and customer support:

• B2B Order Processing & Quotes: Transmitting equipment specifications, generating official tax invoices, and scheduling logistics delivery across institutional networks.
• Communication & Support: Responding to procurement queries, transmitting technical datasheets, and providing post-installation maintenance advisories.
• Recruitment & Partner Onboarding: Evaluating candidate applications and dealer partnership requests.
• Analytics & Service Improvement: Monitoring website performance, optimizing product catalog navigation, and preventing fraudulent submissions.

4. Third-Party Data Sharing & Disclosure

Marshall Chemtech does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. Data disclosure occurs only under strict operational necessity:

• Authorized Manufacturer Partners: Product warranty registration and technical support dispatch with OEM brands including Borosil, Aczet, Avarice, and Supertek.
• Logistics & Freight Partners: Freight dispatch networks to deliver heavy diagnostic equipment and fragile laboratory glassware.
• Legal & Regulatory Authorities: Tax administration compliance under GST regulations or legal court mandates within the Indian jurisdiction.

5. Cookie & Web Analytics Policy

Our website utilizes standard cookies and session tracking technology (such as Google Analytics) to improve user experience, remember session state during catalog browsing, and analyze aggregate traffic patterns. You may adjust your browser settings to reject non-essential cookies; however, certain portal features (like quote submission persistence) may be limited.

6. Data Security & Retention

We enforce robust technical and organizational security measures, including SSL encryption, restricted database access controls, and secure cloud server infrastructure (Supabase SSL protocols), to prevent unauthorized access, alteration, or data disclosure. Records are retained strictly as required by Indian commercial tax and regulatory audit laws.

7. User Rights & Data Requests

Under applicable Indian data protection frameworks, institutional clients and individuals possess the right to inspect, update, correct, or request deletion of their stored contact records. You may also opt out of routine digital communication at any time by contacting our privacy compliance desk.

1. Acceptance of Terms & Website Usage

By accessing, browsing, or utilizing the web portal of Marshall Chemtech ("Company", "we", "us"), you acknowledge having read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any provision set forth herein, you must immediately discontinue website access. These terms apply to all visitors, healthcare institutions, universities, and commercial buyers accessing our equipment portal.

2. Intellectual Property Rights

All website content—including but not limited to brand logos, custom UI components, text narratives, catalog structures, graphic designs, software scripts, and visual layouts—is the exclusive intellectual property of Marshall Chemtech or its authorized brand licensing partners (Borosil, Aczet, Avarice, Supertek). Unauthorized duplication, reproduction, scraping, or commercial exploitation without prior written consent is strictly prohibited.

3. User Responsibilities & Prohibited Conduct

Users accessing our portal agree to refrain from prohibited activities, including:

• Submitting false, inaccurate, or fraudulent procurement requests, contact credentials, or GST details.
• Attempting to bypass security protocols, reverse engineer server scripts, or inject malicious code into submission forms.
• Using automated data mining, bots, or extraction scripts on our scientific product database without written authorization.

4. Product Specification & Medical Equipment Disclaimer

The technical specifications, catalog dimensions, images, and product descriptions published on this website are provided strictly for general reference, commercial inquiry, and B2B procurement guidance.

• Product information does not constitute medical, clinical, or diagnostic advice nor replace professional regulatory validation.
• Purchasers must verify equipment compliance with official manufacturer datasheets, relevant Indian Pharmacopoeia standards, and medical device regulatory directives before deployment.
• Prices listed are indicative B2B estimates excluding applicable GST taxes and freight, subject to final written proforma quotations.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Marshall Chemtech, its proprietor Naveen Purohit, and operational directors shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from website downtime, product specification inaccuracies, third-party link redirection, or operational delays beyond reasonable control.

6. Governing Law & Legal Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of India. Any legal disputes, claims, or proceedings arising out of website usage or business inquiries shall be subject to the exclusive jurisdiction of the competent courts in Jodhpur, Rajasthan, India.

7. Policy Revisions & Updates

Marshall Chemtech reserves the right to revise or update these Terms & Conditions at any time without prior notice. Modified terms take effect immediately upon publication on this portal. Continued website access following updates signifies acceptance of the revised terms.